Privacy Policy

Last updated: May 1, 2026

At Wrinkless ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from wrinkless.co.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

Personal identifiers: name, email address, phone number, shipping and billing address.
Payment information: credit card or payment details processed securely through our payment provider. We do not store full payment card numbers.
Order and transaction data: products purchased, order history, and purchase amounts.
Device and usage data: IP address, browser type, pages visited, referring URLs, and time spent on pages — collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending order confirmations and shipping updates.
Respond to your questions, requests, or customer service inquiries.
Send you marketing communications (only if you have opted in). You may unsubscribe at any time.
Improve our website, products, and overall customer experience.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

Shopify: our e-commerce platform provider, which hosts our store and processes transactions. See Shopify's privacy policy at shopify.com/legal/privacy.
Shipping carriers: to deliver your orders (e.g., USPS, UPS, FedEx).
Payment processors: to securely handle your payment.
Analytics providers: to help us understand how customers use our site.

All third parties are required to handle your data in accordance with applicable privacy laws.

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our site.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data, subject to certain legal limitations.
Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at hello@wrinkless.co.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for a minimum of 7 years for accounting and legal compliance purposes.

7. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Wrinkless
Email: hello@wrinkless.co